Contact information
Viraxe Labs GmbH
Address: Herrengasse 4/3.4, 4600 Wels, Austria
Email: office@viraxe.com
Phone: [to be added]
Website: www.viraxe.com
Managing Director
Paul Maximilian Kürner
Company Details
Commercial Register Number: FN 670762 s
Commercial Register Court: Regional Court of Wels (Landesgericht Wels)
VAT Identification Number: ATU82960949
Customer Service
Our customer service team is available via email. We aim to respond to your inquiry within 24–48 hours on business days.
Email for general inquiries: office@viraxe.com
Email for orders and returns: office@viraxe.com
Fulfillment Partner
The shipping of our products is handled by:
emoro.at – M&M Handels GmbH
Heuweg 10, 8041 Graz, Austria
Email: info@emoro.at
Please note: Returns must not be sent directly to the fulfillment partner. Always contact our customer service at office@viraxe.com first to receive the return address.
Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr